Refund Policy

Infiniti Beauty Spa

Effective Date: 01/11/2025

At Infiniti Beauty Spa, we prioritize customer satisfaction. Below are the details of our refund policy, applicable to our service-based offerings:

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Service Cancellation Rights

You can cancel a booked service up to 24 hours before your appointment. To exercise this right, please notify us clearly via email at info@infinitybeatyspa.de.

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Refund Process

Refunds will be processed for cancellations within the allowed timeframe (24 hours before the scheduled appointment). Refunds will be issued using the original payment method within 14 days of receiving your cancellation request. No additional fees will be charged for the refund process.

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No Refunds for Late Cancellations

Cancellations made less than 24 hours before the scheduled appointment are not eligible for a refund. However, we may be able to offer to reschedule your appointment based on availability.

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Exceptional Circumstances

Refunds or rescheduling exceptions may be considered for emergencies or unforeseen circumstances at our sole discretion. Please contact us as soon as possible so we can discuss your situation.

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Contact Us

If you have any questions or concerns about our Refund Policy, please reach out to us:

Email: info@infinitybeatyspa.de

We value your trust and look forward to serving you at Infiniti Beauty Spa.